Year of Publication
2021
Journal
Journal of Service Management, 2021
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Trust me, I'm a bot–repercussions of chatbot disclosure in different service frontline settings

Assistant Professor, Department of Management

Citation: Trust me, I'm a bot–repercussions of chatbot disclosure in different service frontline settings. Journal of Service Management, 2021. 2021.

In: Journal of Service Management, 2021

Published by: N Mozafari, WH Weiger, M Hammerschmidt , 2021

Cited by: 19