Trust me, I'm a bot–repercussions of chatbot disclosure in different service frontline settings
11-07-2022
Assistant Professor, Department of Management
Citation: Trust me, I'm a bot–repercussions of chatbot disclosure in different service frontline settings. Journal of Service Management, 2021. 2021.
In: Journal of Service Management, 2021
Published by: N Mozafari, WH Weiger, M Hammerschmidt , 2021
google Scholar link: https://scholar.google.com/citations?view_op=view_citation&hl=en&user=ZqVJLwUAA…
Cited by: 19