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2001
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An integrative and complementarity-based model for the design and adoption of customer relationship management technologies

Wesley Szuway Shu

Associate Professor, Department of Operations and Project Management

Citation: 1.An integrative and complementarity-based model for the design and adoption of customer relationship management technologies. 2001.

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Published by: S Lee, W Shu , 2001

google Scholar link: https://scholar.google.com/citations?view_op=view_citation&hl=en&user=gTSNK0wAA…

Cited by: 8