No Result Found
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|
| Year of Publication |
2022
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| Journal |
Electronic Markets
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| Volume |
32
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| Start Page |
2491
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| Number of Pages |
14
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| Download citation |
Publications
Users Taking the Blame? How Service Failure, Recovery, and Robot Design Affect User Attributions and Retention
Assistant Professor, Chair of Marketing Department, Department of Marketing
Citation: 1.Meyer N, Schwede M, Hammerschmidt M, Weiger WH. Users Taking the Blame? How Service Failure, Recovery, and Robot Design Affect User Attributions and Retention. Electronic Markets. 2022;32:14.
In: Electronic Markets
Published by: , 2022
google Scholar link: https://link.springer.com/article/10.1007/s12525-022-00613-4
Cited by: