Year of Publication
2021
Journal
Journal of Service Management
Volume
forthcoming

Trust me, I'm a bot – repercussions of chatbot disclosure in different service frontline settings

31-08-2021

Citation: Trust me, I'm a bot – repercussions of chatbot disclosure in different service frontline settings. Journal of Service Management. 2021;forthcoming.

In: Journal of Service Management

Published by: , 2021

Cited by: